First Steps is a program of the Cabinet for Health
Services. This interdisciplinary program brings together resources from
the fields of education, health and social services to meet the special
needs of children and their families.
Regular hours are 8 a.m. to 4:30 p.m.
First Steps State Lead Agency mailing
First Steps Program
Department for Public Health
275 E. Main St., HS2W-C
Frankfort, KY 40621
Phone: (877) 41STEPS or (877) 417-8377
Fax: (502) 564-0329 or (502) 564-8003
As of June 2021, the First Steps office is currently being renovated and we anticipate that staff will continue to work from home for the next year or so. Our 877-417-8377 and 502-564-3756 phone numbers continue to be valid. However, please be aware that since staff are telecommuting, it is not likely that someone will be consistently available in the office to take a call directly at an extension. The 877-417-8377 number is answered 7:30 am - 3:30 pm Monday through Friday. Voicemails can also be left on this number, but if the voicemail is garbled and we can't hear the information, we have no way to contact the caller because incoming calls are forwarded and don't show the caller's number. Email is the most effective way to reach First Steps staff. Anyone wanting to make a referral can use the email@example.com email, which is monitored Monday-Friday during business hours.